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  • Frequently Asked Questions

    What is Sociants.com?

    Sociants is a digital platform that allows individuals to register their needs, and Community Providers to have visibility of the needs to provide the resources and services.

    What are social determinants of health?

    Social determinants of health (SDOH) are health-related, cultural, political and economic forces that help explain the relationship between health and needs. Learn more here.

    Who can request the help offered by Sociants.com?

    Any person who is the victim of a natural, climatological disaster, deprived of their main needs and/or lacking basic necessities.

    What type of survey does Sociants use to identify needs?

    Sociants Social Determinants Survey is based on the most common social needs impacting individuals today, according to the findings of theCenters for Medicare & Medicaid Services (CMS). The questions tackle important social determinants of health that affect every individual such as socio-demographic information, housing instability, among others.

    What information does Sociants share?

    Sociants will only share an individuals name, telephone number, location and need with Community Providers and Conveners that have agreed to provide the aid needed.

    How can I use the Sociants platform for my organization?

    For more information on how Sociants best fits your needs and organization contact us and schedule a demo with our team here.

    What type of organization can use Sociants?

    Sociants welcomes any organization that is categorized as a Culture & Recreation, Development & Housing, Disaster Relief, Economic Development, Educational and Research, Environmental, Health, International, Law, Advocacy and Politics, Philanthropic, Religion, Social Services, Social Welfare, and any other organization classification.

     

    We also accept any Nonprofit, Social Welfare (L3C), With Profit, Non-profit Organizations, Community Leader, Cooperatives, Corporation, Limited Liabilty Company (LLC), Limited Liabilty Society and Municipalities.

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    TERMS OF SERVICE FOR SOCIANTS WEBSITE
    This Terms of Service Agreement (“Agreement”) is entered as of the date on which the User create an account for and/or uses Sociants Services (as defined below “Effective Date”) by and between REMA, LLC and its Affiliates (“Sociants”; “We,” “Us,” and “Our”) and User and, as applicable, its Affiliates (“User”; “You”; “Your”); each individually, a “Party” and collectively the “Parties”. These Terms of Services may change without notice. The most current version of the Terms of Services shall always be available via the Sociants website. Please review these Terms of Services periodically.
    RECITALS
    WHEREAS, Sociants, a registered trademark of REMA, LLC., is a world wide web platform that matches needs and services to help the well-being of individuals in the community.  Sociants provides visibility to all users and tools for a better decision making, optimization for delivery of care and services;
    WHEREAS, User wants to access and use Sociants services under these terms of service set forth in this Agreement;
    NOW THEREFORE, in consideration of the mutual covenants and agreements hereinafter set forth, and other good and valuable consideration, User and Sociants agree to the foregoing and as follows: 
    TERMS AND CONDITIONS
    1.	Sociants Obligations:
    1.1.	Sociants License Grant. REMA, LLC has obtained a master licensor designation by Propulsa, LLC to market its products and services.  Pursuant to such designation, REMA, LLC hereby grants User a single, limited, revocable, non-exclusive, non-transferable right to Sociants described in these Terms of Services accepted by User in accordance with this Agreement for the period ending on the earlier of (i) the termination of this Agreement, or (ii) the expiration of any extended term applicable subject to the terms of this Agreement.
    1.2.	Services. Sociants is a social determinants of health platform that uses proprietary intellectual property to enable matching of needs and support, as well as complementary uses and functionalities, as maybe published from time to time (“Sociants Services”).
    1.3.	Password. Sociants Services are password restricted to authorized users only and can only be accessed with the login account and password the User decided to use when he or she created the account at Sociants.  The User is responsible for keeping the password confidential. The User hereby takes responsibility for all actions taken—and instructions provided to Sociants—under the User’s account or any third parties whether or not authorized. 
    1.4.	Privacy Policy. At Sociants, the privacy of Users information is taken very seriously. User agrees to read and accept the Sociants Privacy Policy as amended from time to time.
    1.5.	Delivery. Sociants Services are delivered solely by online means, over the digital World Wide Web. User of the website uses it at their own risk. When accessing Sociants Services, User is solely responsible for the proper functioning of their connection to the web. 
    1.6.	Configuration. The basic configuration of all services shall be the sole responsibility of Sociants. User is solely responsible for providing an environment corresponding to the services’ specifications and that is otherwise suitable for the services configuration and operation. Without limiting the generality of the foregoing, the application for the Sociants Services selected by User shall be suitable as to the availability of electrical power, cabling, connectivity devices, Internet services and Hardware. Software and supplies not included with the services but requires for its configuration, operation or use. 
    2.	User Obligations:
    2.1.	User Requirements. The User registering to use Sociants must be of Minimum Age, as defined in this Section, or older. User will only have one account, which must be in the User’s real name and subject to any prior restriction to use the Sociants Services.  “Minimum Age” means eighteen (18) years old for the United States and its Territories. However, if law requires that User must be older in order for Sociants to lawfully provide the Services to the User (including collection, storage and use of User information) the Minimum Age is such older age. Our services are not intended for- and we do not direct them to- anyone under thirteen (13) years.  And that’s why we do not knowingly collect personal information from anyone under thirteen (13).
    2.2.	Account. In order to access and use Sociants Services, an account must be created first. The User can apply for a Sociants account by creating or submitting User’s basic information to Sociants, “Create an Account”. User will create a password only known to them or authorized third party. It is the Users responsibility to keep this information secret. If for any reason the password is lost, forgotten or if any unauthorized use of any password or account or any security violations occur, the User must contact Sociants immediately at: info@sociants.com; to either (i) reset the password, (ii) deactivate the account and prevent fraud and other illegal activity, or (iii) proceed with any reasonable efforts to detain any reproduction or distribution of the content. 
    2.3.	Acceptance. By accessing or otherwise using the Sociants Services, User agrees to be bound by the terms and conditions of this Agreement. If User does not agree to these terms of service, do not access or use the website. 
    2.4.	Authorization.  User grants to Sociants the non-exclusive, worldwide, right to use, copy, store, transmit and display the User Data to the maximum extent permitted by applicable law.  The User agrees to give Sociants an express, specific and limited power to act on behalf of the User and subrogate in the rights of the User to make a referral to the community Users that are part of our network.  Sociants is not authorized to edit, modify, or remove information or data given by the User to effectively request a service, unless an express written consent of the User. Sociants is only responsible for the processing of the referral but cannot guarantee a specific time frame neither the quality of services provided by other users.  Sociants work based on information entered by Users and presumes it to be accurate, current and legal.  However, Sociants is not liable for any misinformation or lack thereof, nor is Sociants responsible for the acts the User performed when submitting the information and/or all illegal activities or intentions the User may have or had or have committed when submitting the survey in order to get services. 
    2.5.	Information. The User promises to provide information and data that is true, accurate, complete, correct, current and legal and will not encourage or use Sociants for illegal, fraudulent and/or unauthorized actions, such as but not limited to fraudulent requests of services or infringements of intellectual property and privacy in violation of applicable law, rule, regulation, judicial or government order or give rise to civil liability or violate or infringe intellectual property, proprietary, privacy, patent, trade secret, copyright, moral, publicity or other rights of any person or entity. User assumes all responsibility deriving from any errors or inaccuracies and is solely responsible for any consequences deriving from those errors, inaccuracies, and any acts while using the Sociants Services. The User also grants Sociants express consent through the acceptance of this Terms of Service to benefit from analyzing de-identified information.  
    2.6.	User Rights.  In using the Sociants Services, User:
    2.6.1.	 May access and use Sociants platform only on a one-access basis at a time. 
    2.6.2.	  May use Sociants platform licensed hereunder only for User’s own internal and personal purposes. 
    2.6.3.	 For optimal use of Sociants.com, should not opt-out of email communications since it is the method where Sociants and User can communicate.
    2.7.	User Limitations. The Sociants Services are subject to the following limitations:
    2.7.1.	User shall not use Sociants Services platform to perform any data or information processing services for any third party in return for a fee or other pecuniary benefit of any kind. 
    2.7.2.	User shall not copy Sociants Services for any reason or commercially exploit Sociants Services or create Internet “links” to the service or “frame” any content contained in, or accessible from, the services on any other server, wireless or Internet-based device. 
    2.7.3.	User shall not re-license, sublicense, sell, resell, assign, give access, make available or otherwise transfer or distribute to any other Person all or any part of any Sociants Services, or any right, title or interest therein of any kind. 
    2.7.4.	User agrees to not modify, reverse engineer, disassemble, decompile, make derivative works or access Sociants to build a competitive service or build a product using or copying similar ideas, features, functions or graphics based on Sociants, or any portion thereof. 
    2.7.5.	User acknowledges that it obtains no right, title or interest in or any Sociants copyright, trademark, patent, or other proprietary right relating to Sociants, and agrees not to assign, loan, sublicense, alter, modify, adapt, reproduce, duplicate, copy, sell, trade, resell or exploit for commercial purposes, all or any portion of the Sociants Services. User shall not remove, alter, cover or obscure any copyright, patent, trademark or other proprietary rights notice on Sociants or any portion thereof. 
    2.7.6.	User is solely responsible for the precision, quality, integrity, legality, reliability, and adequacy of the content supplied. User is responsible for any and all activities that occur under User’s account and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with use of the Sociants platform. User shall assure that use of the Sociants Services shall at all times comply with all applicable local, state, federal, and international laws, regulations, and conventions, including without limitation to those related to data privacy, international communications, and Protected Health Information. 
    2.7.7.	THE USER IS IN THE OBLIGATION NOT PRETEND TO BE OR TAKE THE IDENTITY OF ANOTHER USER OR CUSTOMER OF SOCIANTS OR PROVIDE INFORMATION OF THE FALSE IDENTITY TO GAIN ACCESS TO THE SERVICES.
    3.	Fees & Payment Fees. User shall pay Sociants for the use of the services in the following specified rates depending on type of User.  Sociants will charge: 
    3.1.	Rates.  The applicable rate selected by the User from the available alternatives published at Sociants.com from time to time.  Rates will take into consideration the number of user types, number of users, roles, and other factors to assess the final amounts of monies owed to REMA, LLC on a monthly basis.  User acknowledges and agrees that changes on any factors might lead to changes on the amount owed for the period when the change goes into effect.
    3.2.	Payment Method.  These payments are to be charged automatically through the User’s preferred credit card, using a third-party payment processors or gateways. The User can choose to save this credit card information for recurring billing or the User can re-enter the information in the future by not saving it.
    3.3.	Payment Authorization. User gives Sociants and its representatives express authorization to charge their credit card for the purpose detailed above. User understands that this form constitutes a legally binding contract and that by affixing its signature to the Agreement, User will be held responsible for all agreed upon (as stated above) charges as well as any and all collection and legal fees. The authorization given hereby is for the sole purpose of this Agreement.
    3.4.	Taxes. The User is responsible for all tax payments to be done for processing, submittal, collection, payment and final reimbursement. 
    3.5.	Cancellations and Refunds. User may cancel its account at any time by emailing us at support@sociants.com.  Sociants will suspend User account and fees will not continue to accrue.  User agrees and acknowledges that upon cancellation will not receive any refunds of fees already paid. 
    4.	Additional Provisions 
    1.1.	Confidentiality. Each party acknowledges that during the Term of this Agreement, the other may require, be exposed to and have access to, the other party’s material, data and information that is confidential, proprietary and/or a trade secret (the “Confidential Information”).  Confidential Information shall include, but not limited to, information of Users or any confidential or proprietary information disclosed by or on behalf of either party in written or oral form and any such information discovered by either party pursuant to its provision of Sociants Services under this Agreement. The parties hereby agree that they will not disclose the Confidential Information, except as required in the course of performing their obligations under this Agreement, to any person, firm or corporation, or use the Confidential Information for any purpose except to perform their respective obligations pursuant to this Agreement except as required by law.  User’s confidentiality obligations hereunder do not apply to any information which (i) was lawfully and rightfully in User’s possession at the time of disclosure and was not acquired directly or indirectly from Sociants, (ii) was lawfully and rightfully acquired by User from others who acquired it by proper means and had no confidentiality obligation to Sociants with respect to same, or (iii) is now, or hereafter becomes, through no fault of User, part of the public domain by publication or otherwise.
    1.2.	Intellectual Property. Except as provided in this Section, information exchanged between the Parties shall be considered confidential unless both Parties agree otherwise in writing. Each Party shall keep confidential all terms, conditions or other provisions of this Agreement.  User acknowledges and agrees as follow:
    1.2.1.	The owner of each item of Intellectual Property embodied in any Sociants Services component shall possess and retain title in and to each Products and its component parts, including without limitation all Intellectual Property embodied in (i) all Services code and documentation, (ii) all manuals or user information, (iii) the design and format of the input and output screens, graphical user interface, and printable forms, reports and other hard copy output incorporated in or generated by the Services, and (iv) all additions, enhancements, revisions, updates, customizations or other modifications to the Sociants Services or any part thereof, regardless of any fee or charge paid by User to Sociants in respect of the Services or the design, creation or use thereof. User shall not cause or permit removal or alteration in any way of any Notice, legend or symbol denoting any copyright, trademark, patent or other proprietary right or interest of the Intellectual Property owner appearing on any input or output screen or hard copy output incorporated in or generated by the Products, or any documentation, manuals, brochures, or other written or printed materials of any kind related to the Products.
    1.2.2.	Each item of Intellectual Property embodied in a Products or any component thereof constitutes valuable proprietary information and trade secrets of the owner of such Intellectual Property. User shall not disclose (nor permit any User employee, independent contractor, agent, or other person under its authority or control, to disclose) to any Person, or allow any Person access to, any such proprietary information or trade secrets in whole or in part; provided, however, use of the Products in accordance with the terms and conditions of this Agreement shall be permitted by employees of User in the ordinary course and scope of their employment by User. User shall not cause or permit any Services to be reverse engineered, decompiled, or disassembled in whole or in part. User shall not cause or permit the Products and/ or Services, documentation, or other information related to the Products to be copied or reproduced in any form or medium, in whole or in part. User shall take such actions to preserve and protect Sociants’s proprietary rights and interest of confidentiality in and with respect to the Products which are, at a minimum, commensurate with those actions taken by User to preserve and protect its most valuable trade secrets or other proprietary of confidential information.
    4.1.	Licensing. Sociants Services are a registered trademark product of REMA, LLC, and is a license not sold to the User. The User may utilize Sociants Services only as permitted by these Terms of Services. The User may not, and will not permit any other party to: (i)modify, adapt, alter, translate or create derivative works of the Applications; (ii) use or merge the website, or any component or element thereof, with other software, databases or services not provided by Sociants; (iii) sublicense, distribute, sell or otherwise transfer the website to any third party; (iv) use the website as a service bureau, or lease, rent or loan the website to any third party; (v) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or structure of the website; (vi) interfere in any manner with the operation of the website; (vii) circumvent, or attempt to circumvent, any electronic protection measures in place to regulate or control access to the website; (viii) create a database by systematically downloading and storing the website; (ix) use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or in any way gather the website or reproduce or circumvent the navigational structure or presentation of the website without our express prior written consent; or (x) use the website for any commercial purposes. The User agrees not to develop, distribute or sell any software or other functionality capable of launching, being launched from or otherwise integrated with the website. User may not remove, alter or obscure any copyright notice or any other proprietary notice that appears on or in the website. 
    4.2.	Internet Sites. Regarding to Sociants Services, the website may contain links to other Internet Sites. Links to and from website to other third-party sites do not constitute an endorsement by Sociants or any of its Affiliates of such third-party sites, an acceptance of responsibility for the content on such sites or any data transfer to such sites. In the event that User requests that Sociants provides any User data to any third party or to any non-U.S. user location, User represents that it has acquired consent or provided notices required to transfer such content or information and that such transfer does not violate any applicable international, federal, state or local laws and/or regulations. 
    4.3.	Third Party Users.  We work with third party Users to help us operate, provide, improve, understand, customize, support and market our services.  When we share information with third party Users, we require them to use your information in accordance with laws, our instructions and terms or with express permission from you.  Some Users access to information is dependent on accepting the Business Associate Agreement incorporated herein in Attachment A.
    5.	Other Terms and Conditions.
    5.1.	Term and Termination. This Agreement shall commence upon the Effective Date and continue until terminated as provided below. This Agreement shall terminate upon the first to occur of the following: (1) in the case of a breach of this Agreement, Sociants reserves the right to suspend or terminate User’s use of, or access to the website if User fails to comply with these Terms of Services; (2) the User may terminate at their sole discretion (for any or no reason whatsoever) the use of the Sociants Services upon written Notice and following the account deletion process.   Such suspension or termination may result in the permanent deletion of User’s information or other previously available content upon written Notice to the User in breach Termination of the service will not alter obligation to pay all charges pending in the User billing account. 
    5.2.	Warranties & Disclaimer. REMA, LLC, or its affiliates do not represent or warrant that the services will be error-free or uninterrupted; that defect will be corrected; or that the service or the server that makes the service available is free from any harmful component, including, without limitation, viruses.  REMA, LLC or its Affiliates do not make any representations or warranties that the information (including any instructions) on the services is accurate, complete or useful. User acknowledges that the use of the service is lawful in any particular jurisdiction, and that REMA, LLC, or its Affiliates specifically disclaim such warranties, some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to the user to the extent such jurisdiction’s law is applicable to the user and these terms of service. By accessing or using the service the User represents and warrants that the activities the User does are lawful in every jurisdiction where the user access or use the service.  The Sociants Services, including, without limitation, Sociants content, is provided on an "as is", "as available" and "with all faults" basis. To the fullest extent permissible by law, neither REMA, LLC, nor any of their employees, managers, officers, agents or affiliates make any representations or warranties or endorsements of any kind whatsoever, express or implied.  In addition, REMA, LLC, their employees, managers, officers, agents or affiliates hereby disclaim all warranties, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, non-infringement, data integrity, title, custom, trade, uninterrupted service and freedom from computer virus.  
    5.3.	Without limiting the foregoing, copying or reproduction of the Sociants Services to any other server or location for further reproduction is expressly prohibited. The Sociants Services are warranted, if at all, only in accordance with the terms of the License Agreement. EXCEPT AS WARRANTED IN THE APPLICABLE LICENSE AGREEMENT FOR THAT SOFTWARE, REMA, LLC HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. User acknowledges that any Sociants Services available or provided to you may contain technology that is subject to strict controls by various agencies of the United States Government pursuant to United States export control laws and regulations. User hereby agrees that they will not transfer or export such software from the United States or re-export such services outside the United States in violation of United States export laws and regulations. REMA, LLC does not authorize the downloading or exportation of any software or technical data from the Sociants Services to any jurisdiction prohibited by the United States export control laws and regulations.  
    5.4.	Limitation of Remedies. Notwithstanding any other provisions of this Agreement, User’s exclusive remedy in respect of or related, directly or indirectly, in any way to the Sociants Services, including without limitation the design, use, suitability, performance, features, characteristics or other aspects thereof, whether or not covered by any warranty, shall be for Sociants, at its option, to either: (1) repair or correct the non-conformity within a reasonable time; (2) replace the Products in question with an identical but operational Products; (3) replace the Products in question with a different Products whose functionality is substantially the same as the Products being replaced; or (4) refund to User all charges in respect of the Products previously paid by User to Sociants.
    5.5.	Dispute Resolutions. The Parties agree that in case of any differences, disputes or alleged breach relating to these Terms of Services they will not resort to automatic legal court procedures and will instead will resort, within reasonable time, mediation prior to resorting to litigation. In the event that the parties are unable to amicably resolve the matter or matters in dispute, and except where the exigency of the matter reasonably requires injunctive relief to preserve the status quo, the Parties shall submit all matters still in dispute to conclusive and binding arbitration in San Juan, Puerto Rico, United States of America.  Both mediation and arbitration proceedings will be held according to the Dispute Resolution Service of the American Health Lawyers Association. The arbitrators may award a prevailing party, in their opinion, its attorneys’ fees and costs incurred in connection therewith.  Venue for any action in court regarding arbitration, including without limitation the enforcement of its decision, shall be in San Juan, Puerto Rico, United States of America.
    5.6.	Limitation of Actions. Except as set forth in this Agreement, neither Party shall bring any action or institute any proceeding related, directly or indirectly, to this Agreement more than two years after the Party initiating the action or proceeding knew, or reasonably should have known, of the essential facts giving rise to underlying cause of action. 
    5.7.	Release. User releases Sociants (and Sociants’ affiliates, officers, directors, agents, subsidiaries and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. 
    5.8.	NO LIABILITY.  IN NO EVENT WILL SOCIANTS OR ITS AFFILIATES BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THE WEBSITE, OR ANY OTHER HYPER-LINKED WEBSITE OR SOFTWARE APPLICATION (INCLUDING MOBILE APPLICATIONS), INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR DATA ON THE USER’S EQUIPMENT, OR OTHERWISE, EVEN IF SOCIANTS IS EXPRESSLY ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL SOCIANTS OR ITS AFFILIATES HAVE ANY LIABILITY FOR CONSEQUENTIAL DAMAGES, INCLUDING, BUT WITHOUT LIMITATION TO PUNITIVE DAMAGES, EXEMPLARY DAMAGES, OR OTHER SPECIAL DAMAGES OF ANY KIND. 
    5.9.	Limitation of Damages. If, notwithstanding the provisions of this Agreement to the contrary, a court of competent jurisdiction determines that User is entitled to damages in respect of any claim by User arising under this Agreement, the total amount of such damages shall be limited to as follows: (1) if such damages are in respect to the performance or nonperformance of any services, the amount of such damages shall not exceed the aggregate amount of all charges in respect of such services that (prior to the date as of which the damages are determined) were paid by the User to Sociants; or (2) if such damages are in respect to any other breach to this Agreement by Sociants or its Affiliates (other than breach of warranty of non-infringement), the amount of such damages shall not exceed the aggregate amount of all charges which, prior to the date as of which such damages are determined, were paid by User to Sociants or its Affiliates in respect of this Agreement. 
    5.10.	Indemnification. Except as expressly provided in this Terms of Service, User agrees to indemnify, defend and hold harmless Sociants and its Affiliates, and their respective shareholders, directors, officers, employees, agents and other representatives form and against any damages, loss expense or other liability arising, directly or indirectly, out of either: (1) any claim by any Person other than the User involving or related to any development or use of any service by User (regardless of any flaw or defect of any kind in the service, and regardless of any wrongful act or omission or other fault attributable to any of the above named indemnities), or (2) any breach of any User obligations under the Agreement. 
    5.11.	Force Majeure. All periods of time specified for performance of obligations (other than monetary payment obligations) by either party hereunder shall be subject to an extension for a period equal to any delay caused by Force Majeure. Following the occurrence of any Force Majeure, the performance affected thereby shall be extended to a number of days equal to the period of such delay.
    5.12.	Notices. All Notices, requests, demands, or other communications directed to a Party shall be in writing, and shall be personally delivered or sent by certified mail return receipt requested or registered mail, postage prepaid, to such Party’s address specified below such Party’s signature hereon, 1353 Luis Vigoreaux Ave. PMB 486 Guaynabo, PR 00966 or to such other address as such Party may hereafter specify in a Notice to the other Party.
    5.13.	Severability. Information collected before changes are made will be secured according to the previous policies. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
    5.14.	Choice of Law. This Agreement shall govern by and construed in accordance with the laws of the Commonwealth of Puerto Rico.
    5.15.	Geographic Limitations. Currently, the Sociants Services are limited to the United States of America.
    5.16.	Definitions: 
    5.16.1.	“Account” means any Sociants account created by User on his behalf within the site for use of website services.
    5.16.2.	“Agreement” means a meeting of minds with the understanding and acceptance of reciprocal legal rights and duties as to particular actions or obligations, which the parties intend to exchange; a contract; these Terms of Services. 
    5.16.3.	“Affiliates” means a corporation that is related to another corporation by one owning shares of the other, by common ownership, or by other means of control. 
    5.16.4.	“Cardholder Data” means the full Primary Account Number along with cardholder name, expiration date and service/security code. 
    5.16.5.	 “Effective Date” means the date immediately preceding the Users acceptance of these Terms of Use when create an account at Sociants.
    5.16.6.	“Force Majeure” means any cause or circumstance beyond the parties control, (such as, but not limited to, acts of God, changes in government regulations, acts of governmental bodies or their employees or agents, weather, strikes, lockouts, boycotts, and inability to secure labor or any material specified or reasonably necessary in connection with property through ordinary business channels, fire, unusual delays, etc.)
    5.16.7.	“Hardware” means computer-related tangible personal property such as computers, monitors, terminals, storage devices, connectivity devices, printers, etc.
    5.16.8.	“Information” means any and all physical and digital material, including, but not limited to documents, photography, digital photocopy, User Data, Software etc.  
    5.16.9.	“License” means the right to access and use the Sociants Services granted under the Terms of Service in this Agreement to Authorized Users. 
    5.16.10.	 “Party” in plural “Parties” mean either Sociants employees, manages, officers, agents or affiliates or User and Users.
    5.16.11.	“Period” means the calendar period (monthly, quarterly or annually) corresponding to the frequency of payments in respect of a recurring charge.
    5.16.12.	“Person” means a natural person, or a private or government entity of any kind. 
    5.16.13.	“PHI” means Protected Health Information such as, but not limited to, any patient information, including very basic information such as their name or address, that (1) relates to the past, present, or future physical or mental health or condition of an individual, the provisions of health care to an individual, or the past, present, or future payment for the provision of health care to an individual, and (2) either identifies the individual or could reasonably be used to identify the individual; the definition according to CFR 160.103. 
    5.16.14.	 “Services” or “Sociants Services” means any and all services, tools, software, content, including any application programming interface that accesses functionality, that are provided through Sociants by REMA, LLC. 
    5.16.15.	“Software” means the object code versions of any downloadable software provided by Sociants solely for the purpose of accessing the Sociants Services, including but not limited to an agent, together with the updates, new releases or versions, modifications or enhancements, owned and provided by Sociants to the User pursuant to this Agreement 
    5.16.16.	“User” means an individual with authorized access to Services, Software, and Documentation, for whom the User has opened an account. There are different types of Users each subject to license and access limitations, such as but not limited to, Individuals, Field Representatives, Community Leaders, Community Users, Conveners, Volunteers, Case Managers, Resources Managers, Authorized Representatives and/or Government Agencies.
    5.16.17.	“User Data” means data, files, or information accessed, used, communicated, stored, or submitted by the User related to User’s use of the services or software. 
    5.16.18.	“Website” means a connected group of pages on the World Wide Web regarded as a single entity, usually maintained by one person or organization and devoted to a single topic or several closely related topics; Sociants.
    5.17.	Rights Reserved. Sociants reserves the right to modify this Agreement at any time, without the need of User’s consent and will notify the User of said modification in a prominent way. User’s continued use of the Sociants services will constitute an acceptance to the new Terms of Services. Modifications to this Agreement will become effective immediately upon posting and shall supersede all prior versions of the Terms of Services unless otherwise noted. These Terms of Service may change. The most current version of the Terms of Service shall always be available via the Website (https://www.sociants.com/terms-of-use.html). 
    5.18.	Entire Agreement. These Terms of Service, together with all other matters incorporated into these Terms of Service by reference, embody the entire agreement (Agreements being this Terms of Service and Privacy Policy) and understanding between User and Sociants and supersede and terminate all prior agreements or understandings User may have with Sociants. By accepting these terms, or by accessing or using the website or services, User agrees to be bound by these terms. User also represents that they are authorized to enter this Agreement for all persons who own or are authorized to access any of the accounts and that such persons will be bound by the terms of this Agreement. 
    
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    ATTACHMENT A
    BUSINESS ASSOCIATE AGREEMENT
    This Business Associate Agreement is entered into this __ day of ________________, 2018 by and between Sociants Services Non-Individual Users (“Non-Individual Users”), and REMA, LLC (“Business Associate” and/or “Sociants”), and is effective as of ________ __, 2018.  Each party’s rights and obligations under this Business Associate Agreement shall extend to its operating subsidiaries and affiliates.
    WHEREAS, Business Associate has been authorized by individual Users of Sociants Services (which may qualify as patients under the definition of  Protected Health Information) to receive individually identifiable information, and derivatively to other Users which are not individuals but who have consented to the Terms of Services and Privacy Policy of Sociants.
    WHEREAS, Business Associate and Non-Individual Users concomitantly with this Business Associate Agreement have entered or will enter into certain Terms of Services and Privacy Policy (the “Agreement”) under which Non-Individual Users provides certain services to Individuals which may involve the use or disclosure of PHI (as such term is defined below); and 
    WHEREAS, the parties are entering into this Addendum to comply with the requirements of the Health Insurance Portability and Accountability Act of 1996 as amended by the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009, and other federal statutes.
    NOW THEREFORE, for good and valuable consideration, the receipt and sufficiency of which the parties hereby acknowledge, in affirmation of the existing Agreement, and intending to be legally bound, the parties hereto agree as follows:
    
    1.	DEFINITIONS: For purposes of this Addendum, capitalized terms defined herein shall supersede any definition ascribed to such terms in the Agreement.  Capitalized terms used in this Addendum shall have the meaning ascribed to them in HIPAA and HITECH, as applicable. If the meaning of any defined term used herein is changed by amendment to HIPAA or HITECH, then the meaning of such defined term automatically changes to correspond to the amended definition.
    1.1.	“Administrative Safeguards” shall mean administrative actions and policies and procedures used to manage the selection, development, implementation, and maintenance of security measures to protect electronic Protected Health Information and to manage the conduct of the Business Associate in relation to the protection of that information, as more particularly set forth in 45 C.F.R. 164.308.
    1.2.	“Agreement” shall mean the Non-Individual Users Service Agreement by and between SOCIANTS and Business Associate. 
    1.3.	“Business Associate” shall mean a person or entity that performs functions on behalf of the Covered Entity which meets the definition of Business Associate Activities in 45 C.F.R. 160.103. In order for Business Associate to perform its obligations, Covered Entity must disclose certain Protected Health Information that is subject to protection under HIPAA Rules. 
    1.4.	“Breach” shall mean the unauthorized acquisition, access, use, or disclosure of Protected Health Information not permitted by the HIPAA Rules which compromises the security or privacy of Protected Health Information as stated in 45 C.F.R. 164.402. Except where an authorized person to whom such information is disclosed would not reasonably have been able to retain such information.  A Breach does not include: any unintentional acquisition, access, or use of PHI by an employee or individual acting under the authority of Business Associate if such acquisition, access, or use was made in good faith and within the course and scope of the employment or other professional relationship of such employee or individual with Business Associate; and such information is not further acquired, accessed, used, or disclosed by any person.
    1.5.	“Data Aggregation” shall mean, with respect to the PHI created or received by Business Associate in its capacity as the Business Associate of SOCIANTS, the combining of such PHI by Business Associate with the PHI received by Business Associate in its capacity as a Business Associate of another Covered Entity, to permit data analyses that relate to the Health Care Operations (defined below) of the respective Covered Entities, as specifically stated in 45 C.F.R. 164.501.
    1.6.	“Designated Record Set” shall mean a group of records maintained by or for SOCIANTS that is (i) the medical records and billing records about individuals maintained by or for SOCIANTS, (ii) the enrollment, payment, claims adjudication, and case or medical management record systems maintained by or for a Covered Entity; or (iii) used, in whole or in part, by or for SOCIANTS to make decisions about individuals, as specifically stated in 45 C.F.R. 164.501.
    1.7.	“Electronic Media” shall mean (i) electronic storage media including memory devices in computers (hard drives) and any removable/transportable digital memory medium, such as magnetic tape or disk, optical disk, or digital memory card; or (ii) transmission media used to exchange information already in electronic storage media. Transmission media include, for example, the internet (wide-open), extranet (using internet technology to link a business with information accessible only to collaborating parties), leased lines, dial-up lines, private networks, and the physical movement of removable/transportable electronic storage media.  Certain transmissions, including paper, via facsimile, and of voice, via telephone, are not considered to be transmissions via electronic media, because the information being exchanged did not exist in electronic form before transmission. 
    1.8.	“Electronic PHI” shall mean Protected Health Information that is transmitted by or maintained in Electronic Media. 
    1.9.	“Encryption” shall mean the use of an algorithmic process to transform data into a form in which there is a low probability of assigning meaning without the use of a confidential process or key, as specifically stated in 45 C.F.R. 164.304. 
    1.10.	“HIPAA” shall mean the Health Insurance Portability and Accountability Act of 1996 and its implementing guidance and regulations, including the HIPAA Privacy Rules and the HIPAA Security Rule, all as may be amended from time to time.
    1.11.	“HIPAA Privacy Rule” shall mean those regulations relating to the privacy of PHI at 45 C.F.R. parts 160 and 164, as may be amended from time to time.
    1.12.	“HIPAA Security Rule” shall mean those regulations relating to the security of electronic PHI at 45 C.F.R. parts 160, 162, and 164, as may be amended from time to time.   
    1.13.	“HITECH” shall mean the Health Information Technology for Economic and Clinical Health  Act of 2009 and its implementing guidance and regulations, all as may be amended from time to time.
    1.14.	“Minimum Necessary Standard” shall apply upon use or disclosure of Protected Health Information or when requesting Protected Health Information from another Covered Entity or Business Associate, a Business Associate or Covered Entity must make reasonable efforts to limit Protected Health Information to minimum necessary to accomplish the intended purpose of use, disclosure or request, as specifically stated in 45 C.F.R. 164.502.
    1.15.	“Password” shall mean confidential authentication information composed of a sting of characters, as specifically stated in 45 C.F.R. 164.304. 
    1.16.	“Protected Health Information” or “PHI” shall mean Individually Identifiable Health Information, as that term is defined under HIPAA, transmitted or maintained in any form or medium that Business Associate creates or receives from or on behalf of SOCIANTS in the course of fulfilling its obligations under this Addendum or the applicable Business Associate Agreement(s). "Protected Health Information" shall not include (i) education records covered by the Family Educational Rights and Privacy Act, as amended, 20 U.S.C. §1232g, (ii) records described in 20 U.S.C. §1232g(a)(4)(B)(iv), and (iii) employment records held by SOCIANTS in its role as employer. 
    1.17.	“Record” shall mean any item, collection, or grouping of information that includes PHI and is maintained, collected, used, or disseminated by or for SOCIANTS.
    1.18.	“Secretary” shall mean the Secretary of the Department of Health and Human Services.
    1.19.	“Security or Security Measures” shall mean all of the administrative, physical, and technical safeguards in an information system. 
    1.20.	“Security Incident” shall mean the attempted or successful unauthorized access, use, disclosure, modification, or destruction of information or interference with system operations in an information system containing Business Associate’s PHI, pursuant to 45 C.F.R. 164.304. 
    1.21.	“Treatment, Payment and Health Care Operations” shall have the meaning given to those terms at 45 C.F.R. § 164.501, as may be amended from time to time.  
    1.22.	“Unsecured PHI” shall mean PHI that is not rendered unusable, unreadable, or indecipherable to unauthorized individuals through the use of a technology or methodology specified by the Secretary, as stated in 45 C.F.R. 164.402.
    
    2.	OBLIGATIONS OF BUSINESS ASSOCIATE
    2.1.	Use and Disclosure of Protected Health Information. Non-Individual Users may use and disclose PHI only to carry out the obligations of Non-Individual Users set forth in this Addendum or the Agreement, or as otherwise permitted or as required by law, subject to the provisions set forth in this Addendum. In using, requesting and/or disclosing PHI, Non-Individual Users shall comply with any and all applicable laws, including implementing guidance and regulations, in determining what constitutes “minimum necessary standard” as defined in this Addendum. 
    2.2.	Safeguards Against Misuse of Information. Non-Individual Users shall implement appropriate safeguards to prevent the use or disclosure of PHI in any manner other than pursuant to the terms and conditions of this Business Associate Agreement.  On and after the effective date of their application to Non-Individual Users, Non-Individual Users shall comply with all applicable requirements of HIPAA and the HITECH Act relating to Business Associate and governing its obligations to maintain the privacy and security of PHI, including any obligation to maintain a HIPAA-compliant security program.  Non-Individual Users shall be liable for all costs associated with the remediation, mitigation, and reporting of Breaches of Unsecured PHI caused by Non-Individual Users, its employees, agents and/or subNon-Individual Userss.  As may be required by the HIPAA Privacy and Security Rules as amended by the HITECH Act, Non-Individual Users shall implement administrative, physical and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the Electronic PHI that it creates, receives, maintains, or transmits to or on behalf of Business Associate.
    
    2.3.	Reporting of Uses and Disclosures of Protected Health Information and Security Incidents.
    	Upon becoming aware of a use or disclosure of PHI, which could potentially violate or in fact is in violation of this Business Associate Agreement, including any Breach or suspected Breach of Unsecured PHI, Non-Individual Users shall immediately report such use or disclosure to Business Associate.  Non-Individual Users shall immediately report to Business Associate any Security Incident of which it becomes aware. 
    	In the event of a Breach or suspected Breach, Non-Individual Users shall forward to Business Associate immediately a written notice including the identification of each individual whose Unsecured PHI has been, or is reasonably believed to have been, accessed, acquired, or disclosed during the Breach or suspected Breach.  A Breach or suspected Breach shall be treated as discovered as of the first day on which it is known, or should reasonably have been known, to Non-Individual Users, including any person that is an employee, officer, or other agent of Non-Individual Users.
    Non-Individual Users shall cooperate with Business Associate and shall provide such assistance as Business Associate may reasonably request so that Business Associate may comply with any obligations it may have to remediate, mitigate, report, and or otherwise notify third parties of such Breach. 
    Non-Individual Users shall promptly report to Business Associate any Security Incident with respect to Electronic PHI of which it becomes aware and which has compromised the protections set forth in the HIPAA Security Rule.
    In the event of a Security Incident, Non-Individual Users shall report to Business Associate in writing (i) any actual, attempted or successful Security Incident immediately on the date on which Non-Individual Users first becomes aware of such actual, attempted or successful Security Incident and (ii) any attempted, unsuccessful Security Incident of which Non-Individual Users becomes aware within a reasonable time period.  
    2.4	Agreements with Third Parties. Before entering into any subNon-Individual Users relation, Non-Individual Users shall notify and obtain approval from Business Associate for any subcontracting before it takes place. As well Non-Individual Users shall ensure that any agent or subNon-Individual Users of Non-Individual Users to whom it provides PHI that is received from Business Associate, or created or received by Non-Individual Users on behalf of Business Associate, agrees to be bound by the same restrictions and conditions that apply to Non-Individual Users pursuant to this Business Associate Agreement with respect to such PHI. Non-Individual Users warrants and represents that in the event of a disclosure of PHI to any third party, the information disclosed shall be no more than the minimum necessary for the intended purpose.  Non-Individual Users shall ensure that any agent or subNon-Individual Users of Non-Individual Users to whom it provides Electronic PHI implements reasonable and appropriate safeguards to protect such information. 
    2.5	Availability of Protected Health Information for Amendment. In the event Non-Individual Users maintains PHI in a Designated Record Set, Non-Individual Users shall, within five (5) business days of receipt of a request from Business Associate, provide to Business Associate PHI in Non-Individual Userss possession that is required for Business Associate to respond to an individual’s request to amend PHI made pursuant to 45 C.F.R. § 164.526 or other applicable law.  If the request is approved, Non-Individual Users shall incorporate any such amendments to the PHI as required by 45 C.F.R. §164.526 or other applicable law.  In the event that the request for the amendment of PHI is made directly to the Non-Individual Users, whether or not Non-Individual Users is in possession of PHI, Non-Individual Users may not approve or deny the requested amendment.  Rather, Non-Individual Users shall, within two (2) business days forward such request to Business Associate. 
    2.6	Accounting of Disclosures. Non-Individual Users agrees to document disclosures of PHI and information related to such disclosures as would be required for Business Associate to respond to a request by an individual for an accounting of disclosures of PHI in accordance with 45 CFR § 164.528 or other applicable law. Non-Individual Users shall, within ten (10) business days of receipt of a request from Business Associate, provide to Business Associate such information as is in Non-Individual Users’s possession and is required for Business Associate to respond to a request for an accounting made in accordance with 45 C.F.R. 164.528 or other applicable law. In the event the request for an accounting is delivered directly to Non-Individual Users, Non-Individual Users shall, within two (2) business days, forward such request to Business Associate.  It shall be Business Associate responsibility to prepare and deliver any such accounting requested.  
    2.7	Availability of Books and Records. Non-Individual Users hereby agrees to make its applicable internal practices, books and records, including policies and procedure, available to the Secretary for purposes of determining Business Associate and Non-Individual Userss compliance with the HIPAA Privacy and Security Rules and other applicable laws.  The practices, books and records subject to this Section are those practices, books and records that relate to the use and disclosure of PHI that is created by Non-Individual Users on behalf of Business Associate, received and maintain by Non-Individual Users from Business Associate, or received and maintained by Non-Individual Users from a third party on behalf of Business Associate.
    2.8	Policies, Procedures and Training. Non-Individual Users shall develop and implement privacy policies and procedures as necessary and appropriate to meet its obligations under this Business Associate Agreement. Non-Individual Users shall train its employees, and ensure that its agents or subNon-Individual Userss train their employees, on such policies and procedures.
    3.	Term and Termination
    3.1.	Term.
    3.1.1.	This Addendum shall terminate upon termination of the Non-Individual Users Services Agreement. 
    3.1.2.		Termination for Cause. If Business Associate determines that the Non-Individual Users has committed a material breach of this Addendum, or the Agreement pertaining to the use or disclosure of PHI, Business Associate shall either:
    3.1.2.1.	Provide an opportunity for Non-Individual Users to cure the breach or end the violation and terminate this Addendum and the Agreement if Non-Individual Users does not cure the breach or end the violation within the time specified by Business Associate; or
    3.1.2.2.	Immediately terminate this Addendum and the Agreement if Business Associate determines cure is not possible. Non-Individual Users acknowledges and agrees that any breach of this Addendum shall also constitute a breach of the Agreement.
    3.1.3.	Effect of Termination. Except as provided in the paragraph below, upon termination of this Addendum for any reason, Non-Individual Users shall return or destroy all PHI received from Business Associate, or created or received by Non-Individual Users on behalf of Business Associate, within five (5) calendar days or any other period required to Business Associate from clients. This provision shall also apply to PHI that is in the possession of subNon-Individual Userss or agents of Non-Individual Users. Non-Individual Users shall retain no copies of the PHI.
    The parties hereto agree that it is not feasible for Non-Individual Users to return or destroy PHI at termination of the Addendum; therefore, the protections of this Addendum for PHI shall survive termination of the Addendum, and Non-Individual Users shall limit any further uses and disclosures of such PHI to the purpose or purposes which make the return or destruction of such PHI infeasible.
    
    4.	MISCELLANEOUS 
    4.1.	Limitation of Liability. No exculpation or limitation on Non-Individual Users’s liability set forth in any of the Agreement shall apply to any liability of Non-Individual Users as a result of Non-Individual Users’s breach of this Addendum.
    4.2.	Indemnification. If either party is at fault for a breach of, or violation of the HIPAA Standards, then such party in breach agrees to indemnify, defend, and hold harmless the other and its officers, directors, employees, agents, and Non-Individual Userss form any and all loss, liability, damage, cost and expense, including without limitation civil monetary penalties, monetary settlements, fines, damages as a result of attorney general enforcement, and attorneys’ fees, including if such breach occurred in whole or in part due to the actions and omissions of the breaching party’s, provided that Non-Individual Users shall not indemnify Business Associate for any act or omission made on advice, request or direction of the non-breaching party.
    4.3.	Interpretation. Any ambiguity in this Addendum (Business Associate Agreement) shall be resolved in favor of a meaning that permits Business Associate to comply with the HIPAA Standards. 
    4.4.	Regulatory References. A reference in this Addendum to a section in the HIPAA Privacy and Security Rules or the HITECH Act shall mean the section as in effect or as amended.
    4.5.	Amendment. The terms of this Addendum shall be construed in light of any interpretation or guidance on HIPAA and/or the HITECH Act issued by the United States Department of Health & Human Services from time to time.  If any relevant provision of the HIPAA Privacy and Security Rules or the HITECH Act is materially amended in a manner that changes the obligations of Business Associates or Covered Entities that are embodied in this Addendum, or in the event that applicable law, or an arbitration or judicial interpretation of same, or any regulatory or enforcement action should explicitly or otherwise require that this Addendum be changed, altered or modified, then Business Associate shall notify Non-Individual Users and provide such required amendment, and Business Associate and Non-Individual Users shall continue to perform their respective obligations under this Addendum as modified.
    4.6.	Prior Agreements. This Addendum constitutes the entire agreement between the parties hereto with respect to the obligations set forth herein and supersedes and replaces any prior agreements between the parties, including provisions that may be included in any the Agreement, relating to such obligations.
    4.7.	Survival. The respective rights and obligations of Non-Individual Users under Section 3.1.3 (Effect of Termination), Section 4.1 (Limitation of Liability), Section 4.2 (Indemnification), Section IV(D) (Regulatory References) and Section IV(G) (Survival) of this Addendum shall survive the termination of this Addendum.
    4.8.	Governing Law. This Addendum shall be interpreted, construed, and governed according to the laws of the Commonwealth of Puerto Rico. The parties agree that venue shall lie in Federal and State courts in the State in which Business Associate maintains its principal place of business, without regard to its conflicts of law principles, regarding any and all disputes arising from this Addendum.
    4.9.	Severability. If any provision of this Addendum shall be declared invalid or illegal for any reason whatsoever, then notwithstanding such invalidity or illegality, the remaining terms and provisions of the Business Associate Agreement shall remain in full force and effect. 
    4.10.	Effect Of Agreement. To the extent that this Addendum conflicts with the terms of the Agreement or any other agreement between Business Associate and Non-Individual Users relating to PHI, the terms of this Addendum shall take precedence. 
    ×
    At Rema, LLC our purpose in bringing you Sociants.com, as a world wide web solution, is providing you a connection with organizations in your community willing to assist you and those under your care. Ultimately for us, Sociants aims to facilitate matching community support with needs of individuals as quickly as possible, or otherwise referring to others who may provide the needed assistance.
    
    For these reasons, at Sociants we value the trust you place on us for safekeeping your information. We take very seriously the responsibility of establishing protections of your information and with whom and for what purpose we share your information. Your information may only be shared with registered users which are subject to multiple limitations.
    
    We have developed Sociants taking into consideration established tenets of privacy and security but also applicable laws and regulations. Within the confines of such tenets and laws, Sociants does share information with third party contractors, also referred as processors, for realizing the objectives of enabling connections and transactions between all users.
    
    Subject to this Privacy Policy, as amended from time to time, Sociants provides a limited, revocable, non-exclusive, non-transferable right to its users who reside in the United States of America for the use of its products and services. Users are persons who have created a profile in Sociants and accepted our Terms of Use and Privacy Policy; Users cannot access your Protected Information beyond the limitations of the Terms of Use, Privacy Policy and the applicable User Types. Users with access to Protected Information shall only use such information for the benefit of Individuals and not in their detriment.
    
    Propulsa, LLC., is the intellectual property owner of Sociants and licenses REMA, LLC., to use and market its products and services (“Sociants Services”). BY USING SOCIANTS SERVICES, THE USER SIGNIFIES AN AGREMEENT TO THIS PRIVACY POLICY. IF USER DOES NOT AGREE, USER SHOULD NOT USE SOCIANTS WEBSITE.
    
    Information. Sociants collects certain information to provide the best and most efficient service through our website. Sociants requires that users create an account for registration purposes and accept our Terms of Services and this Privacy Policy. This Privacy Policy describes the practices in connection with individually identifiable information collected by using the website as provided by you and other users at the time of registration. Even though the existence of this Privacy Policy, you understand you may be giving up some element of privacy in exchange for using the Sociants’ services.
    
    Use of Information. Sociants collects individual, organizations and community providers information to help create, develop, operate, deliver, and improve its services. Sociants main purpose is to match individual and community needs with the resources they need. By matching needs and services, our platform provides visibility to all entities and tools for better decision making, optimization for delivery of care and services. To reach this goal, Sociants will share information with the third-parties that provides the services to satisfy your needs. Also, Sociants may use the User’s individually identifiable information to, but not limited by, User identity verification, for analytical purposes, and to determine appropriate services according to the analytics performed. From time to time, Sociants, may take your personal information to send important notices, such as communications about payments, charges, case status, changes to the terms of use, conditions, and policies, such as this Privacy Policy. Because this information is essential for the User’s interaction with Sociants, the User should not opt-out of receiving these communications. Sociants may also use information provided for internal purposes such as auditing, data analysis, intelligence collection, and research to improve Sociants’ services, but in doing so, Sociants does not reference users by individual name, e-mail address, home address, telephone number or any other identifiable information.
    
    Authorization. In order to provide its services, you grant Sociants a non-exclusive, transferable, irrevocable, sub-licensable, royalty-free, worldwide license to use your information and those under your care to the fullest extent of the law. By accepting the Privacy Policy and Terms of Services, you understand our policies and practices regarding your information and how we will treat it. In providing its services, Sociants may engage with legitimate third-party services providers such as, contractors, processors, Internet Service Providers (ISPs) or other third parties operating websites. Sociants will demand compliance with laws to such third parties. But you understand Sociants is not responsible for the privacy practices of any third-party service providers, or their acts and omissions.
    
    Compliance with Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Some of the individually identifiable information provided to Sociants may constitute Protected Health Information (“PHI”), as defined in HIPAA. Because Sociants stores and has access to PHI and because it is within a chain of services that involves Community Providers and other users, all must comply with HIPAA's Privacy Rule Regulation in respect to the handling of PHI. For information on User rights under HIPAA, please visit https://www.hhs.gov/hipaa/for-individuals/guidance-materials-for-consumers/index.html. Sociants will only use or disclose PHI according to 45 CFR 164.502(A)(1), (2), and (3). Sociants does not sell, rent or share an individual user’s PHI in contravention of laws or regulations; or to non-affiliated entities; or without obtaining satisfactory assurances that the affiliated third party will appropriately safeguard the information in compliance with 45 CFR 164; or without User’s consent in compliance with 45 CFR 164.508(a)(4).
    
    Security. Sociants takes the protection of sensitive information very seriously and has adopted 45 CFR 164 as its security standards. The security, integrity, confidentiality, accessibility, and availability of the User’s information are important to Sociants. Therefore, Sociants, to the extent possible, works to ensure that the information provided will be protected from unauthorized access, disclosure, use and modification using Sociants strict policies and procedures applicable to Sociants officials, workforce and third-party business associates that have access to PHI, and electronic safeguards to prevent, detect, contain, and correct security violations. Sociant protects the User’s essential information during online transit using encryption, firewalls, physical protection, and other administrative safeguards. When your data is stored by Sociants, the website uses computer systems with limited access housed in facilities using physical security measures. You know that despite Sociants’ best efforts, no security measures are perfect or impenetrable. As a result, while Sociants tries to protect your data, Sociants cannot ensure or guarantee the security of any information a user, such as you, transmits to Sociants, and does so at their own risk.
    
    Children’s Privacy. The Sociants Services are not directed at children, and we do not knowingly collect or store any personal information about children under the age of 13. Sociants is committed to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA).
    
    User Choices. The User has the right to request access to PHI obtained in compliance with 45 CFR 164.502(a)(1)(i) to maintain its accuracy, completeness and it's up to date through the account settings in the Sociants’ website. User can and should regularly update e-mail address, password, cardholder data such as credit card number, expiration date and security code, and other preferences by visiting the settings option within Sociants website when logged-in. User can request that Sociants corrects the data if it is inaccurate in case of non-modifiable information (such as full legal name) by providing proof of real name and contacting Sociants electronically with the concern.
    
    Cookies. As part of Sociants, the website may use cookies to store and sometimes track information about Users. A cookie is a small amount of data that is sent to User’s browser from a Web server and stored on the User’s computer hard drive. Generally, Sociants uses cookies to (i) remind Sociants who the Users are and enable Sociants to access User account information, so Users do not have to re-enter it; (ii) gather statistical information about usage by registered or unregistered users and (iii) research visiting patterns. Preference and option configurations in User's browser determine if and how a cookie will be accepted. User can change those configurations through the website account settings desired. By changing the preferences, User can accept all cookies, be notified when a cookie is set, or User can reject all cookies. If cookies are disabled, User may be required to re-enter information more often, and certain features of Sociants may be unavailable. You authorize us to keep your cookies according to your preferences
    
    Disclosure. Payment information is only disclosed internally by REMA, LLC and its affiliates. Nonetheless, it may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside the User’s country of residence for Sociants to disclose User’s personal information according to 45 CFR 160.502(A)(4). Sociants may also disclose information about the User if determined that for purposes of national security, law enforcement, or other issues of public importance, the disclosure is necessary or appropriate. Sociants may also disclose information about the User if Sociants determines that disclosure is reasonably required to enforce Sociants’ Terms of Services or protect the operations or users. Additionally, in the event of reorganization, merger, or sale, Sociants may transfer any, and all personal information Sociants collects to the relevant third party.
    
    Retention. User can also request to delete the data if Sociants is not required to retain it by law or for legitimate business purposes. Sociants may decline to process requests that are frivolous, jeopardize the User's privacy and the privacy of others, are extremely impractical, or for which local law does not otherwise require access. Access, correction, or deletion requests can be made through the Sociants website or contact Sociants electronically using the contact information provided in this Privacy Policy. Users will not have the right to be anonymous or use pseudonyms while using Sociants’ Services. This is to ensure the Users identity authentication and for anti-fraud purposes. Sociants reserves the right to delete any account which it considers, at its sole discretion, to be fake or fraudulent.
    
    Closing an Account. Nonetheless, a User can close its account through the website account settings. By closing its account, User acknowledges that his profile information will be deleted from the website, but any information provided for matching purposes has been shared with other Users or will be stored for statistical purposes. In the event of the termination of this Agreement, Sociants will make available, upon request, to User or legally authorized representative a file of the User data within ninety (90) business days of the termination notice via electronic mail that has been encrypted, is password protected and has been approved by competent authority security official.
    
    Contact. Sociants is interested in answering any concerns regarding this Privacy Policy with the intent to secure the most transparent relationship with the User. Contact Sociants at support@sociants.com, for information about this Privacy Policy and the Terms of Use.
    
    Severability. Information collected before changes are made will be secured according to the previous policies. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
    
    Changes to Privacy Policy. Changes may be made to this policy from time to time. The User will be notified of substantial changes to this policy either through the posting of a prominent announcement on the website and/or by a mail message sent to the e-mail address the User has provided, which is stored within the website account.
    
    THE CONTINUED USE OF THE SOCIANTS WEBSITE FOLLOWING POSTING OF ANY CHANGES OR MODIFICATIONS CONSTITUTES USER’S ACCEPTANCE OF SUCH CHANGES OR MODIFICATIONS. IF USER DOES NOT AGREE WITH THESE CHANGES OR MODIFICATIONS, USER MUST IMMEDIATELY CEASE USING SOCIANTS WEBSITE.