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Sociants: Protecting the Security and Privacy of Our Users

 

At Sociants, our number one priority is the security and privacy of our clients and participants. We understand the importance of maintaining the confidentiality of information and are committed to implementing rigorous measures to ensure a secure environment on our platform.


One of the main concerns in today's digital world is the security of data communicated through internet platforms and applications. We also recognize that email is a very common vector for phishing attacks. Therefore, Sociants allows the sending of secure digital referrals between organizations with encrypted notifications. By using encrypted notifications, we ensure that communication between our users remains secure and protected at all times.



Cybersecurity is another area in which we have invested significantly. We have a dedicated cybersecurity team that constantly monitors and addresses potential security threats to protect our users' information against any type of cyberattack.


 

To ensure that only authorized users access our platform, Sociants has implemented a two-step authentication system and organizational credentialing. These additional security measures help us prevent unauthorized access to confidential information, ensuring that only those with valid credentials and who can confirm that they are the authorized persons to use those credentials can access our platform.




It is also important to highlight that Sociants complies with HIPAA (Health Insurance Portability and Accountability Act) standards. Compliance involves maintaining rigorous compliance capability through practices such as regular internal monitoring and audits, ongoing employee training, and specific policies and procedures to protect the medical and health information of its participants. Our commitment is to ensure the confidentiality, integrity, and availability of our users' data.


In sensitive situations where discreet case management is required, Sociants facilitates the use of aliases and transient addresses to protect the identity of participants in risk situations. In addition, we have the ability to identify and classify sensitive cases with our new sensitive records feature.

  

Furthermore, we facilitate the use of access roles to ensure that only those with the necessary authority can access confidential data. This means that not all staff have access to all information, ensuring greater security and privacy for our users.


In line with this, the activity that occurs in each participant's record is saved permanently in our activity log tab. This ensures transparency and accountability in the management of information and activity of our users.



Finally, we have a dedicated legal team expert in keeping up-to-date with applicable federal and state privacy regulations. This ensures that we are always aware of the latest regulatory requirements and comply with the highest standards of security and privacy.


In summary, at Sociants, we take the security and privacy of our users very seriously. From the implementation of encryption technologies to regulatory compliance and handling sensitive cases, we are committed to protecting our users' confidential information at all times.


 

Theft, Fraud & Confidentiality

If you know of someone or any situation that you suspect of identity theft or use of our platform to commit fraud, report it by calling +1 (787) 294-5556 or writing to support@sociants.com. Your information will be kept strictly confidential.



 

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